Help
Help and contact
Write to us
A question, a problem, an idea? Write to us: contact@getwido.app. We usually reply within a few days. Tell us what’s happening and, if you can, your iPhone model.
Frequently asked questions
How do I invite my partner?
In Settings, tap “Invite code” and send the code. Your partner installs Wido, creates an account, then chooses “I got a code”. Lists, meals, calendar and expenses are then shared.
I can’t find my data.
Sign in again with the same email address as the first time: with Apple, Google or a code sent by email, the same address opens the same account. If you chose “Hide My Email” with Apple, sign in with Apple again: your account is linked to the relay address.
How do I get (or turn off) notifications?
In Settings → Notifications, choose what notifies you: shopping, tasks, expenses, calendar. If nothing arrives, check that notifications for Wido are allowed in your iPhone’s Settings.
How do I stop sharing my calendar?
In Settings → Shared calendar, choose “Stop sharing my calendar”: everything that was shared is erased.
How do we keep a copy of our data?
Settings → “Export our data”: a .zip folder with spreadsheets for Numbers or Excel, the recipe book to print and a full backup.
How do I delete my account?
Settings → “Delete my account”. Before you confirm, the screen tells you what goes and what stays for your partner. It can’t be undone.